Your Area of Work
As Senior Relationship and Sales Manager, you will serve customers in the Taiwan and Hong Kong Market. You will
ensure effective communication and feedback as well as high level of service delivered to the customers. You will be
responsible for prospering new business and expand the company's market presence in this strategically important
region.
Your Responsibilities
* Manage key relationships with a number of our strategic, global relationships
* Develop new business opportunities and protect existing revenue streams in coordination with [the company]
other European offices, Regional Directors and Relationship Managers.
* Prepare and present proposals and product presentations to potential new customers
* Initiate, establish and maintain excellent relationships with existing and prospective customers (banks and
financial institutions).
* Client Onboarding and KYC
* Monitor service levels, escalate and resolve potential operational problems to ensure high quality standards;
handle customer enquiries on settlement and custody.
* Liaise with the product teams to promote Investment Funds Services and Securities Financing.
* Keep abreast of market updates, developments and competitors.
Your Profile
* University degree preferably in finance and/or Economics or equivalent training
* Minimum 5 years' experience in the securities/banking business, preferably with sales and relationship experience
from custodian bank or private bank
* Knowledge of or experience in settlement, ideally in various markets; excellent knowledge of corporate actions
including income processing, preferably with agent contacts; understanding of the collateral management and
mutual fund industry.
* Experience with institutional clients, good relationship with financial institutions, hands-on customer service
experience.
* Outstanding communication and negotiation skills, customer and service-oriented.
* Excellent analytical and problem-solving skills, team player. Highly motivated and flexible.
* Proficiency in written and spoken English, and excellent command of written and spoken Cantonese and
Putonghua.
* Willingness to travel as required
Don't hesitate to apply if you feel you are a good fit by calling Maya on 3008 1214
