Job Title: Windows Admin / Collaboration and Productivity Engineer
Work Model: In Office - Miami, Brickell area
Comp: $130-200k total comp (depends on candidate and experience
Summary: A successful hedge fund globally with 60 billion in AUM is seeking a team player and good communicator to join their collaboration and productivity team where they focus on providing operational and administrative support with a focus on automation.
RESPONSIBILITIES
* Provide operational and administrative support for the Collaboration infrastructure
* Monitor and analyze system health, capacity and performance
* Leverage ServiceNow to fulfill end user requests and resolve incidents
* Work closely with various teams and vendors to troubleshoot issues
* Analyze and improve processes through automation and workflows
* Collaborate with the global infrastructure teams on projects, new services and features
* Review and document existing infrastructure and procedures
* Assist with escalation support for business critical systems
* Participate in on-call rotation
QUALIFICATIONS
* Minimum three years operations experience with Microsoft Exchange 2016/2019
* Experience with MDM and MAM (Blackberry UEM, Microsoft Intune)
* Experience with M365 services (Azure AD, Exchange Online, OneDrive, Sharepoint Online)
* Experience with Slack and MS Teams
* Preferred experience with Cisco Ironport and Exchange Online Protection
* Broad knowledge of Windows Server administration, network design, storage, load balancing
* Powershell scripting skills
* Operates with moderate supervision and exercises independent judgement in problem resolution
