YOUR ROLE
- Managing a portfolio of strategic customers within the region
- Facilitating knowledgeable discussions to identify, qualify and close upsell and cross-sell opportunities
- Creating and executing customer success plans for each allocated customer
- Developing effective relationships with key internal stakeholders to collaboratively drive a great outcome for customers
- Developing relationships with all levels within the customer business from graduates/trainees through to C-level executives.
- Working closely with the Marketing team to help with campaigns and events throughout the year
OUR REQUIREMENTS
- 5+ years experience in customer success/account management
- Experience in Risk/RegTech/GRC/Enterprise Software to the financial services
- Strong, proven sales track record selling to financial services
- Strong negotiation skills
- Experience in new business sales and hunting new logos
- Strong track record of consistently hitting annual sales quotas